Contact information
Friedhats Coffee V.O.F
Nieuwe Hemweg 36
1013CX, Amsterdam
The Netherlands
Company number (kvk): 70780536.
Tax number (btw): NL858456497B01
Website: https://friedhatswholesale.shipsbeans.com.
Contact email: info@friedhats.com
What information do we collect
While you visit our site, we’ll track:
· Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
· Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
· Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
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Information about your IP address, browser and referred page, Cookies, transaction data, purchase information and data from comments, contact forms and third-party apps.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, business name, tax number, company registration number, EORI number and optional account information like username and password. We’ll use this information for purposes, such as, to:
· Send you information about your account and order
· Respond to your requests, including refunds and complaints
· Process payments and prevent fraud
· Set up your account for our store
· Comply with any legal obligations we have, such as calculating taxes
· Improve our store offerings
· Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
How long we retain your data
All of your personal information that is collected by us is held for an indefinite amount of time.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you request a password reset, your IP address will be included in the reset email.
WordPress collects data that is generated in the profile account of a registered user.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website
Payments
We process our payments securely via WooCommerce using Paypal and Stripe. All other payments are made directly by the customer via a bank transfer or another means of the customers choosing.
When processing payments through Paypal, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Cookies
We use cookies on our website. Cookies are text files that are downloaded onto your computer and that allow an analysis of the use of our website. On your next visit to our website, they automatically recognise you. You can prevent cookies from being installed by setting your browser accordingly. If you do block cookies, you may not be able to use our website to its fullest potential.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The Password Protected plugin stores a cookie on successful password login containing a hashed version of the entered password. It does not store any information about the user. The cookie stored is named bid_n_password_protected_auth where n is the blog ID in a multisite network
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Google Analytics
We may use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.